It is so easy for people to complain about products & services over the Internet, this is why we feel it important to let other customers (potential & existing) know about the service they have received from us and felt compelled to let us know.

We welcome all comments from visitors and feel that we gain a lot insight from feedback and make changes if required and we can be very proud to say that all of the comments are genuine.(We do not need to make these up) and can be verified with the senders permission.


Sasha/ Neil
Didn’t quite believe it when I saw the despatched email I received last night after only approving, paying for the job a few hours earlier that day.
Thought it might of been a mistake. But I realise with the roll of ribbon here in my hand now that it wasn’t.
WOW! You guys are the ribbon world's superstars! Awesome customer service, lightening speed, in all a pleasure to do business with.
Thank you very much – one less thing for me to worry about for this opening!

Thank you so very much for my order. I have just received it. It was even better than anticipated.
I will be promoting your company to all my knitting/craft friends and on my web site.
Regards Jill

Dear Neil,

I received the ribbon today and I'm delighted with it. It is exactly what I was hoping for. I also wanted to thank you especially for your excellent customer service. You were so helpful throughout, providing layout designs and quotes etc and your company has been a pleasure to deal with.

Best wishes

Dear Neil,
Ribbon arrived today and I wanted to say that we are delighted with what you have produced. However, what has impressed us most of all is your exceptional service and we would have no hesitation in using your services again or recommending you.
Thank you for accommodating our unreasonable demands and producing our beautiful ribbon.
Kind regards,

I wish all business men were like you. It is so simple to work with you.


Sashes Arrived today! Very very pleased with them! They will make our hen night extra special!
Thank you so much for all your help and speedy service.
We will definatley be using you in the future.


Hallo there

Just to say how very impressed I was by your service for the small amount of ribbon that I ordered the other day. I ordered it late one afternoon, received an update on progress the next morning, received a nice telephone call from your representative re. a minor query the same day and received the goods the following morning - all for standard shipping. Excellent work. The first company I enquired from couldn't fulfil the order within a week, let alone one day! (though they did at least tell me so...) Will definitely go straight to you in future.

Just a quick thank you! For the ribbon and the professionalism of your work, it is better than I imagined!!! Fingers crossed that my writing can match your work!!!!!
Thank you once again!

Thank you so much for the ribbons which have just arrived – they look absolutely lovely.
We’re really pleased!
Best wishes,

Hi Sacha!

We have already received our beautiful printed ribbon - thank you so much, that was ever so quick to arrive!
We'll be in touch once we get to the end of our 40m, thanks again.
Kindest Regards,

Many thanks – your service is great – something woefully lacking in so many companies.
Kind regards, Celia.

Just wanted to say a huge thank you for the fantastic ribbon you made for my Slimming World group. Its absolutely perfect and was delivered so quickly! I'll definitely be sharing your website with all my fellow consultants!
Many thanks, Danielle x

Dear Neil
The ribbon arrived on Saturday morning. Thank you so much for a fantastic service. The ribbon is perfect.

Thank you my order arrived today, am very great full for the speedy turn around its for the rugby this Saturday. Thanks again have already recommended your site. Did call this am to say ty 
Sent from my iPhone

Order received - thank you to all who worked on this the results are brilliant.

I just wanted to thank you for the ribbon you sent to us last Thursday. Were really happy with it and it looks great on our Lathcoats Farm gift boxes and thanks for getting it to us on time!
Many thanks,

Hi Neil,
Just to say many thanks for sorting our ribbon so quickly. If only we'd ordered more!
We love it. Will be in touch for more ribbon next year!
Wishing you a happy and healthy Xmas / NY,

Ribbon was received today and IT'S PERFECT! Thank you so much. I will be recommending you to everyone & using you again very soon no doubt.

Take care,

Thanks, these arrived this morning and look great. Speedy production and despatch much appreciated.

Hi Neil,

Thank you for your continued excellent customer service. It is really appreciated and I look forward to receiving the paper very soon.



Hello Neil
just a note to say thanks for the ribbons, they arrived this morning and fabulous as usual.
thanks so much for helping us in making a difference to the lives of those we care for.

take care

Dear Sacha,
Extremely pleased with your speedy service, and the colour of the sash matched the ones we bought from elsewhere.
Will DEFINITELY be coming to you again.
Order received with thanks, can't believe it came so quickly.


Christmas has come early for me! Love the ribbon, top job.
For future reference, do you do 1cm width ribbon as well?P
hew. Thanks again for all of your hard work (and patience) on this one, it's all paid off!
Good Evening, just wanted to email to say thank you for such a prompt service, I am extremely pleased with the ribbon - I struggle to find a 5mm printed ribbon and you were the only website I found, you saved the day! I purchased the ribbon for wedding favours which are crystal christmas decorations that I needed to attach a ribbon too. I'm not getting married til next year but the OCD bride in me had to source the ribbon in advance to make sure it was another job crossed of the list! So pleased to have found your website. I may be back in touch shortly for some more.

Thanks again,

A very pleased bride to be :)

Kind Regards, Jade

Wow – great service - viv

Morning Neil,
As discussed, please send the 110 metres to my client under plain cover and
a piece of the ribbon along with invoice to myself at the address below.

Thanks very much to you and Sacha and everyone that helped me out, you’ve been great,
we don’t do ribbon often but when we do I’ll come straight to you 
Many Thanks,

Good morning,
I just wanted to say thank you for all your help. The wedding favours look great and everyone I spoke to/emailed was very helpful. Thank you also for the sections of uncut ribbon.
Best wishes

Fabulous product.
Fabulous communication.
Speedy delivery.
One VERY happy customer.

Thank you

Dear All at Four seasons, Just a little note to say a huge thankyou for the superb job you did for us producing such fantastic quality printed ribbon. It is so refreshing to find a supplier on the web who is trustworthy, reliable and produces such high quality goods to a difficult bespoke order.

I have one very happy client!

Kind regards


Morning Neil,
Just a quick e-mail to let you know that I received my ribbon order yesterday, and it's lovely!
Can't believe such a quick turnaround - enquired about it on Tuesday, ordered it on Wednesday and received it on Thursday! - Thanks for such an excellent service, I shall definitely be returning!
Many thanks again, have a good day,

Thank you for your quick response very much appreciated,would definitely recommend you to others!

CONGRATULATIONS to you all what a great service you give, placed my order yesterday morning, 3 different printed ribbons it has arrived today 24hrs later. I would not hesitate to recommend you. Ribbons are great.
Thanks Carole 

Having received my ribbon today, I just wanted to say thank you for your excellent service.  Easy ordering, great price, fast delivery and beautiful ribbon.
Many thanks again
Kind regards


This order arrived this morning ... WOW! Thank you so much .. I will be using you and recommending you again no doubt! Well done .. some one who does what they say they are going to do! Approx 40 hours between ordering and delivering .. and that was a weekend order too!

Wow – great service - viv
Dear Phillip and Neil
What can i say, wow, didnt even decide the ribbon i wanted until yesterday afternoon and it arrived first thing this morning. The ribbon is absolutely beautiful, better than i had imagined, it will finish things off perfectely.
First class service, could not have been any better. Will recommend you to everyone.
Thank you very much

Hey Neil 

Beautiful ribbons received.Thank you for been so efficient, that's what I call excellent customer service!
Kind regards, Maria

Hi Neil

Thank you so much for the prompt and friendly service in getting the correct ribbon to us, very impressed and
will definately use you for future requirements

Thanks again
The ribbon arrived yesterday and it's great - really beautiful.  Thanks so much for turning it around so quickly.  Much appreciated.

I'll be needing more of the printed forget-me-not very soon!
Thanks again and all the best,

Thank you,
My ribbon was delivered this morning. Fantastic service as usual. I will be ordering again! Many thanks.
Hi Neil,
Many Thanks for getting our order into the customer early. They were over the moon with the service and the quality!!!I
Hopefully I will have some more work to put your way very soon x

Dear Neil,
Hi everyone.....
Just wanted to say my ribbon has arrived safe and sound, and looks great, and I will recommend you to ANYONE, and hope I will need your services again in the future.
many thanks to you all for a brilliant job and outstanding service.
I know its a little early but gives me more time to gets things sorted, we are getting married in Gretna and having a party later on, this is for making my favours.
Thank you so much
kind regards
best wishes

Hi Neil,
Thanks so much for doing the ribbon so quickly – it’s lovely! 

Many thanks for sending the ribbon for me, it is gorgeous and looks fab tied around bottles of Port for the guests!  However, I have run out and would like to order another 5 metres if possible please? - Lisa

I'm sorry I didn't send this sooner but have been so busy using my ribbon!

I am so happy with the ribbons you sent me to use as labels! They are exactly what I had in mind and brilliant colours. I also wanted to say a massive thank you to Sasha for phoning me and suggesting cut lines - what excellent customer service!

I would like to thank you all for such a fantastic service. You've kept me informed by email of the progress of my order and I was thrilled to receive it so soon. 
I am delighted! Thank you.

thank you very much for sending the ribbon. I have received it on Saturday !
I would like to thank you again for the excellent service.
I will definitely recommend and buy again from your shop.
Best regards,
Hello to all at Four Seasons
Once again I am delighted with my recent order for cake ribbon for my Ruby wedding.
The quick response was amazing and I am just so thankful to Sasha who phoned and sorted out a query.
A very delighted customer.
Best wishes

Thank you the ribbon arrived today and it is perfect!
Many thanks

Hello Neil,
The ribbon arrived Monday and it is very nice. Thank you for your very helpful, efficient and reliable service !
Best regards,

Thank you very much Neil, great service
Hallo there
Just to say how very impressed I was by your service for the small amount of ribbon that I ordered the other day. I ordered it late one afternoon, received an update on progress the next morning, received a nice telephone call from your representative re. a minor query the same day and received the goods the following morning - all for standard shipping. Excellent work. The first company I enquired from couldn't fulfil the order within a week, let alone one day! (though they did at least tell me so...) Will definitely go straight to you in future. Irene

Thank you very much for sending the ribbons so promptly I am delighted with them. I will certainly be telling everyone where I got them and how quick the order was filled and despatched. Yours, Karen B..

Hi Neil,

Hope you’re well. Just to say, we received the ribbon earlier on today...
It looks great and was delivered way ahead of schedule.
Both of which, things we’re very happy about!
Many thanks for your help.

Just a quick note to let you know that the ribbon arrived this morning and it looks great
Thank you SO much for all your help and for turning it around so quickly - it's much appreciated
I hope we get to work together again in the not too distant future
All the best

+ Many Many More.......!!!!